How can we help you?

PZO is in pilot phase: account creation happens by invitation after a personalized demo. Reach out via the contact form on pzo-fleet.com — a team member gets back to you within 24 business hours to understand your needs, schedule the demo and activate your access. The dashboard is then accessible with your credentials.

On the dashboard, open “My account”, then click “Add member” in the Organization members section. Choose to create a new driver and enter their name: PZO creates an identifier for them, which you hand over so they can sign in to the app. A seat is then added to your subscription, billed pro rata; during the free month, nothing is charged. For a subcontractor who already has their own account, see “Add a subcontractor with your organization code”.

Any recent iOS or Android smartphone works. PZO runs on the phone your drivers already have — no hardware investment. For Rogers satellite in dead zones, it is about the model, not the age: per the Rogers checker, iPhone 13 (released in 2021) or newer, except the iPhone SE. On Android: Galaxy S25 (released in 2025) or newer, Pixel 9 (released in 2024) or newer, except the “a” models. A phone that is “compatible” for texting does not necessarily carry apps. Check your model with Rogers before relying on it.

A driver who already has their own Pro account (a subcontractor, for example) can authorize you to see their position and send them your shares (points of interest, maps, documents). Give them your organization code (4 letters, a dash, 4 digits, e.g. KRTM-4829), shown on the My account page. They enter it in their app: Settings → Account → My managers → Authorize a manager. They stay in their own organization, no extra seat is billed, and they can stop sharing whenever they want. Never ask them for their identifier: it is used to sign in and works as a password.

On the My account page, in the Organization members section, the “Suspend” button on a member's row disables their access immediately (all their active sessions are cut) but keeps their account and their data on the server, and it stays reversible. If your organization is subscribed, their seat is no longer billed from now on; reactivating them bills it again, pro rata. To remove them permanently, use the “Delete” button.

On the My account page, Organization members section, the “Delete” button on a driver's row permanently erases their account, vehicle, trips and statistics. To only cut their access, use “Suspend”. If you leave the company and someone else takes over, write to us at contact@pzo-fleet.com: we will put the account in their name.

On the dashboard, click the “Layers” icon on the map. Button “Import a file…” → drop your file or click to browse. Supported formats: KML and KMZ (ArcGIS “Layer To KML” exports import as-is), Shapefile (.shp + .dbf + .shx + .prj together — the app zips them automatically), GPX, GeoJSON, georeferenced PDF. What survives per format: KML and KMZ keep colors, opacities and labels (a KMZ is just a compressed KML, icons on board); Shapefile and GeoJSON only carry shapes and attributes — add fill/stroke columns for colors; a georeferenced PDF becomes a faithful but static image, with no clickable features. The layer appears immediately on your map. For it to reach your drivers' maps, tick them as recipients in the import window, or later with the layer's “Vehicle access” button.

In the Layers panel of the dashboard, click “+ New layer”. Give a name, choose a color. Select the Point, Line or Polygon tool then click on the map to draw. Ideal for marking a meeting point, tracing a new road or delineating a cut zone without having to import a file.

Every 3 seconds, PZO calculates road distance (not as the crow flies) between each pair of connected vehicles. The VOICE announces the vehicle at every round distance crossed among those the driver ticked in Settings: 2, 5, 10 or 15 km. A vehicle that suddenly appears close by is announced at “approximately” its distance if it is between 500 m and 1.5 km; closer, the screen warns you while driving: the distance list, and a red band that grows stronger as it gets closer. A vehicle catching up from behind is announced once, at 500 m.

On the mobile map, the button marked with a triangle and a “+”, bottom-right, opens the report form. Choose the type (road hazard, obstacle, accident, fire, animal, inspectors, other), add a short note and a photo if possible. The report appears on the map of nearby vehicles, based on your display radius (50 km by default), until it expires: 30 min for an animal, 45 min for inspectors, 12 h for an accident, 24 h for an obstacle or hazard, 48 h for a fire, 6 h for “other”.

In the mobile app, Settings → Notifications. You can turn proximity alerts on or off, and choose the distances at which the voice announces pickups, ATVs, side-by-sides and snowmobiles coming ahead of you (2 km is always announced). With a Pro account, you also choose those for trucks, machinery and RVs, pick a male or female voice, and have it add the display name to the vehicle type. On Android, you can force alerts even in silent mode. Imminent-collision thresholds are fixed.

Its author, from the app, and an organization manager (administrator or owner) from the dashboard, Reports page: the “Resolve” button on the row or in the details. The incident then leaves the drivers' maps and moves to the history as “Resolved”. Without action, it expires on its own (30 min for an animal, 24 h for an obstacle, 48 h for a fire) or disappears when three drivers on site vote “All gone”. Acknowledging (4 h) changes nothing for drivers: it is a reminder stored in your browser.

PZO is billed via Stripe, per user seat. Pro plan: $50 CAD per seat per month; from 6 to 10 seats, $40 each; from 11 to 20, $30 each; from 21, $25 each. Yearly: $500, $400, $300 or $250 CAD per seat, that's two months free. First month free on the monthly plan. Billing is automatically recurring on the anniversary date. You choose monthly or yearly in « My account » when you subscribe. On the monthly plan, you can switch to yearly whenever you like, for the whole company: « Switch to yearly », in « My account ». If you add a seat during a billing period, Stripe charges the prorated amount immediately. If you remove one on a yearly plan, the rest of the year is credited to your next invoices. No card data is stored on our servers — everything goes through Stripe.

On the dashboard, go to “My account”, button “Manage billing”. After you cancel, your access continues until the end of the paid period, then the account switches to the free plan. No penalty, no questions asked. The unused portion of an annual plan is not refunded.

On “My account”, button “Manage billing”: you arrive on the official Stripe portal where all your past invoices are downloadable as PDFs. If you need a specific format or a GST/QST correction, write to us via the Contact page with your email and subscription number.

Without a subscription, the dashboard shows the map. Pro adds: your live fleet and trip history, field reports, points of interest, layers and PDF maps to share, documents, Excel and Shapefile exports and reports, statistics, road usage and the speed report.

Yes, thanks to the satellite connection. Where there's no more cellular network, PZO works over satellite with the Rogers Satellite option, whenever the phone connects to the satellite. Proximity alerts, however, require both vehicles to be connected.

Nothing to set up: the app adapts on its own on satellite or weak cellular. It refreshes map layers less often and waits longer before giving up on a transfer. Vehicle tracking and proximity alerts are never slowed down.

At first launch, the app asks permission to send notifications. Accept: this is what lets PZO reach you when the app isn't active — a fire reported 3 km ahead of you by road, or an official (SOPFEU) fire within 30 km, while navigation is started, a document or map a colleague shares with you, or a navigation that stopped without you tapping Stop. Voice proximity alerts come through the running navigation itself and don't need this permission. If you declined, go to iOS/Android Settings → Apps → PZO → Notifications and turn them on.