Frequently asked questions

PZO combines two complementary tools. The mobile app for forest roads (truckers, operators, field teams): automatic position signalling, voice proximity alerts, road and trail reports. The web dashboard for managers: real-time supervision, sharing of layers and documents, history and exports. No extra equipment — a phone for the field, a browser for the office.

Position sharing shows a dot on a map at a given moment. PZO lets you supervise a team or fleet over time: real-time map, proximity alerts, trip history, incident reports, and anomaly detection. It's a coordination tool, not just a GPS.

Yes, thanks to the satellite connection. Where there's no more cellular network, PZO works over satellite with the Rogers Satellite option, whenever the phone connects to the satellite. You need a recent compatible phone, with no antenna or extra equipment. Availability depends on your device and your Rogers plan.

No. PZO works with any internet connection (Wi-Fi or cellular). The Rogers satellite option (direct-to-mobile) is an optional complement, compatible (demonstrated in the field), for areas without cellular coverage — useful for forestry, mountain, or remote operations. This satellite connection runs through a compatible recent smartphone (not via tethering). Without this option, PZO remains fully functional anywhere you have cellular network. And if your vehicle is already equipped with a Starlink antenna, PZO uses it directly like a Wi-Fi connection: no need for the Rogers option, and you can even use a tablet with GPS.

Yes, as long as the tablet has an Internet connection (for example the Wi-Fi from a Starlink antenna in the vehicle) and GPS. Note: Wi-Fi-only iPads and some Wi-Fi-only Android tablets have no GPS; in the forest, they cannot locate the vehicle. Choose a model with GPS (for iPad, a cellular model). The direct Rogers satellite connection, for its part, is limited to compatible phones.

The Rogers satellite connection activates on a compatible recent smartphone (it does not work via tethering). If you are not a Rogers customer, you need an unlocked phone: you keep your current plan and add the Rogers Satellite eSIM. Rogers explains each step for your phone: download the eSIM (over Wi-Fi or cellular), select it for cellular data, then turn on automatic data switching. Availability depends on your plan and phone model — check compatibility with Rogers. These steps activate your phone's Rogers satellite connection (at the carrier level); PZO operating directly over that satellite is demonstrated in the field and depends on the device, OS and plan. Full tutorial: https://www.rogers.com/support/mobility/how-to-set-up-your-esim-for-rogers-satellite

Yes, free and for everyone. PZO overlays two official layers on the map, updated automatically. Active forest fires show as red markers (flame icon, source: Québec Ministry of Natural Resources and Forests). The areas where forest access and travel are banned during high fire-risk periods — the ICAF zones — show in red (source: Québec Ministry of Public Security). These are passive information layers: they trigger no voice alert, they simply show you where fires and restricted areas are, before and during your trips. Outside fire season there is normally no zone displayed.

Not everywhere. From Start to Stop, your company sees them wherever they are. In the app, other users only see them up close, within 17 km. From farther away, only on the PZO website: trucks, graders, sanders and groomers driving on a forest road (or, for a groomer, on a trail) and, anonymously, pickups, ATVs, side-by-sides, snowmobiles and RVs on a forest road or a trail; never a parked vehicle, never heavy equipment. Free accounts never see names. And voice alerts warn those getting close: that's how PZO works.

Yes for your trips, statistics and documents: another company has no access to them, except what you share with it. Only road usage is pooled, with no names or times. On the roads, for safety, it isn't separated: within 17 km, other users on the road see your vehicles on the app map and voice alerts warn them; from farther away, only on the PZO website: trucks, graders, sanders and groomers driving on a forest road (or, for a groomer, on a trail) and, anonymously, pickups, ATVs, side-by-sides, snowmobiles and RVs on a forest road or a trail; never a parked vehicle, never heavy equipment. Your reports are seen by other users. Pro accounts see names; free accounts never do. A member can also choose to authorize another manager to see them, in their app.

By default, the dashboard map shows your organization and the Community: only trucks, graders, sanders, groomers and free accounts driving on a forest road (or, for a groomer or a free account, on a trail), never a parked vehicle. Useful for seeing what's moving around your operations. The "My organization / Community (Public)" toggle on the map lets you show only your organization; your choice is remembered.

Adoption depends heavily on framing. PZO is presented as a coordination and safety tool with clear rules on who sees whom. It's also a tool for them: knowing they're seen, that someone can react if they go silent, and hearing in advance who's coming the other way on a narrow road.

All communications are encrypted (HTTPS/TLS). Data is hosted on secure servers in Canada. Passwords are protected with bcrypt. Detailed GPS positions are kept for 30 days, whatever the plan, then deleted (the simplified trip trace remains); with the Pro plan, you can export them during that time.

Two offers. Free: mobile app with real-time position, proximity alerts, and road and trail reports — no credit card. Pro: $50 CAD per user/month; from 6 to 10 users, $40 each; from 11 to 20, $30 each; from 21, $25 each. Yearly: $500, $400, $300 or $250 CAD per user (2 months free). On the monthly plan, the first month is free. The monthly plan has no commitment and can be canceled anytime; the annual plan is paid upfront for the year. Pro includes the web dashboard, team supervision, trip history, exports, PDF document sharing, team points, and all advanced features. All prices are in Canadian dollars.

Yes. The monthly Pro plan starts with a free first month (30 days) from the moment you subscribe. You get access to all Pro features during this period. No charge is made before that month ends, and you can cancel before then from your dashboard: your account returns to the Free plan at the end of the free month, at no cost. Yearly, no trial: the 2 free months are included in the price.

No annual license is mandatory. The monthly plan ($50 CAD / user / month) has no commitment and can be canceled anytime from your dashboard: you pay for the current month and access stops at the end of the period, with no penalty. An optional annual plan ($500 CAD / user / year, 2 months free) is also available — paid upfront, it covers 12 months.

No pause, but no need to cancel: on the My account page, suspend your drivers for the winter. Their seats are no longer billed, you only pay for yours, their accounts stay and you reactivate them when you're back. If you cancel anyway, the free month doesn't come back and you resubscribe at the current price.

Absolutely. PZO bills per user, with no minimum: a single entrepreneur at $50/month, and the per-user price drops as the team grows: $40 from 6 to 10, $30 from 11 to 20, $25 from 21. The goal is to deliver value from the first user.

No. An app on the phone for the field, a web dashboard for the manager. Your operators enter an identifier to join your organization. No infrastructure to install. You can start in minutes.

A phone with internet connection. No need for a GPS unit, radio, or extra equipment. PZO is designed for low-bandwidth networks and operates over the Rogers satellite connection (direct-to-mobile) in areas without cellular coverage (demonstrated in the field); availability will depend on the device, operating system and plan. On a vehicle equipped with a Starlink antenna, PZO works as it would over any internet connection (Wi-Fi) — which is distinct from Rogers direct-to-mobile compatibility.

No. PZO works with the phone you already have — no accessory or extra equipment required.

The manager gets a clear picture of the field: who is where, who's moving, who's not responding, where incidents have been reported. Fewer calls, less uncertainty, faster decisions.

Yes. From the dashboard, you can import KML, GPX, Shapefile, or GeoJSON files. These layers are visible to the vehicles of your choice directly on the mobile app's map.

Yes. The Pro plan includes PDF document sharing from the dashboard to your members' phones. Select recipients, upload the PDF, and each person finds it in the mobile app: on iPhone it opens directly in PZO; on Android, in the phone's PDF viewer. Useful for technical sheets, operation plans, safety instructions, or work orders.

Request a demo or contact us. We'll assess your context together and steer you toward the right plan. PZO is judged in real context — on daily coordination, field visibility, and response speed.

PZO displays a heat map of roads used in the last 24 to 48 hours. The brighter the color on a segment, the more recently it was traveled. At a fork, you immediately see which branch is active and which might be closed — without exposing who passed or when. The Community layer (anonymized usage from other PZO users) is included for free; the Organization layer, limited to your own vehicles, is part of the Pro plan.